Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
6,599
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Highfield Clinical Care Centre
2022-02-28
Person
5
5
0
Review of Adult Dietetics
28th February 2022
My dietician, [name removed], was great. She treated me with care, kindness, and empathy. I never felt judged and her advice was easy to taken on without ever feeling ‘too much’ for me.
Highfield Clinical Care Centre
2022-02-23
Person
5
5
0
Review of Diabetic Eye Screening Programme (Highfield)
written by a patient
23rd February 2022
Because you are pro-active in trying to accomoate with a suitable appointment staff on day very professional and friendly and efficient [name removed].
Highfield Clinical Care Centre
2022-02-23
Person
5
5
0
Review of Diabetic Eye Screening Programme (Highfield)
23rd February 2022
Because it was the truth.
Highfield Clinical Care Centre
2022-02-22
Person
4
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
22nd February 2022
Following my arm operation I did not get referred quickly to the physio when I should have been priority following the operation. I did not hear about an appointment for nearly 6 to 8 weeks and saw the surgeon 2 or 3 times before I had seen a physio. So the initial lack or communication and delay with the first appointment affected my recovery time. I had to ring up to complain after I got my first appointment letter through then I got a more urgent appointment. Once I had appointments with the physio then the recovery started well and progressed along well. The mix of phone and face to face was good although some of the appointments could ha e maybe included msome time in the gym to practise the excerises.
2022-02-23 11:12:46
Response from Highfield Clinical Care Centre
Thank you for your review and I am sorry about the poor communication. I have passed your comment to the service manager so we can learn from your experience. best wishes, Hugh jones, Patient Experience Manager.
Highfield Clinical Care Centre
2022-02-17
Person
4
5
0
Review of Serenity- children and young people
17th February 2022
I have gave ths answer because this lady was nice and I felt { } with her.
Highfield Clinical Care Centre
2022-02-17
Person
5
5
0
Review of Serenity- children and young people
17th February 2022
The reason why I gave this answer is because the people who did my exam were so kind and respectful and gave me so much help with everything.
Highfield Clinical Care Centre
2022-02-17
Person
5
5
0
Review of Serenity- children and young people
17th February 2022
She felt comfortable, staff very friendly and supportive.
Highfield Clinical Care Centre
2022-02-17
Person
5
5
0
Review of Serenity- children and young people
17th February 2022
They made me feel safe and comfortable and I understood them, they are really friendly amazing people.
Highfield Clinical Care Centre
2022-02-17
Person
5
5
0
Review of Serenity- children and young people
17th February 2022
Carinng, sensitive, discreet.
Highfield Clinical Care Centre
2022-02-17
Person
5
5
0
Review of Serenity- children and young people
17th February 2022
[name removed] was very comfortable and could talk easily.
